Terms of Service

These Terms of Service explain the rules and conditions for using the website https://lisboncourttailoring.com/ and purchasing products or services from Lisbon Court Tailoring & Clean.

By visiting our website, placing an order, using our services, or contacting us through the website, you agree to these Terms of Service.

1. Business Information

Lisbon Court Tailoring & Clean
9320 W Lisbon Ave UNIT 2, Milwaukee, WI 53222, United States

Email: support@lisboncourttailoring.com
Phone: (+1) 414-463-4520

Working Hours: Tuesday – Friday, 10:00 AM – 05:00 PM (CST)

2. Website Use

You may use our website to browse products, place online orders, review our policies, contact customer support, and learn about our tailoring, garment cleaning, and apparel services.

You agree not to use our website for any illegal, fraudulent, harmful, abusive, or unauthorized purpose.

You also agree not to:

Interfere with the security or operation of the website
Attempt to access restricted areas of the website
Use false, inaccurate, or misleading information
Copy, scrape, reproduce, or misuse website content without permission
Place fraudulent orders or abuse promotions, returns, refunds, or customer support

3. Products and Services

Lisbon Court Tailoring & Clean may offer:

Women’s dresses and occasionwear
Tailoring and alteration services
Garment cleaning and care services
Customer support related to sizing, fit, orders, shipping, returns, and garment care

Product and service availability may change at any time without notice.

We make reasonable efforts to display product information, prices, images, colors, sizes, descriptions, and availability accurately. However, colors may appear differently depending on your device screen, and minor differences may occur.

4. Online Orders

When you place an order through our website, you agree to provide accurate and complete billing, shipping, contact, and payment information.

After placing an order, you may receive an order confirmation email. An order confirmation means we received your order request. It does not guarantee that the order has been accepted, processed, or shipped.

We reserve the right to cancel or refuse any order if:

Product information or pricing contains an error
The item is unavailable
Payment is declined or cannot be verified
The shipping address is incomplete, incorrect, or not serviceable
Fraud, abuse, or suspicious activity is suspected
The order violates our policies or applicable law

If we cancel an order after payment has been made, we will issue a refund to the original payment method when appropriate.

5. Pricing and Payment

All prices listed on our website are in U.S. dollars (USD) unless otherwise stated.

Prices, promotions, shipping fees, and product availability may change at any time without notice.

Payment must be successfully completed before an order is processed or shipped.

Payments may be handled by third-party payment processors such as credit card processors, PayPal, Stripe, or other checkout providers available on our website. These providers may have their own terms, privacy policies, and security practices.

6. Shipping

We currently ship online orders within the United States only.

Shipping costs, processing time, transit time, order cut-off time, tracking, delivery issues, and other shipping details are explained in our Shipping Policy.

Current standard shipping terms include:

Order cut-off time: 5:00 PM CST
Processing time: 1–3 business days
Fulfillment days: Tuesday – Friday
Shipping transit time: 5–8 business days
Total estimated delivery time: 6–11 business days
Standard shipping fee: $8.00 per order

Delivery dates are estimates and are not guaranteed.

7. Returns, Refunds, and Exchanges

Eligible online purchases may be returned according to our Return & Refund Policy.

Current return terms include:

Return window: 30 days from delivery
Items must be unworn, unused, unwashed, undamaged, and returned with original tags, labels, packaging, and accessories when applicable
Customers are responsible for return shipping unless the item arrived damaged, defective, or incorrect
Refunds are issued to the original payment method after the returned item is received and inspected
Refund processing usually takes 5–10 business days, depending on the payment provider

Tailoring, alteration, repair, garment cleaning, custom, personalized, or completed services may not be eligible for refund once the service has been performed.

Please review our full Return & Refund Policy before placing an order.

8. Order Changes and Cancellations

If you need to change or cancel an order, please contact us as soon as possible at:

support@lisboncourttailoring.com

We can only change or cancel an order if it has not yet been processed or shipped.

Once an order has been processed or shipped, it cannot be canceled. After delivery, eligible items may be returned according to our Return & Refund Policy.

9. Customer Accounts

Our website may allow customers to create accounts for order history, checkout convenience, or customer service purposes.

If you create an account, you are responsible for keeping your login information confidential and for all activity under your account.

You agree to provide accurate account information and to notify us if you believe your account has been accessed without authorization.

10. Accuracy of Information

We try to keep website content accurate, complete, and current. However, we do not guarantee that all information on the website will always be error-free, complete, or up to date.

We may correct errors, update information, change product details, or cancel orders affected by mistakes at any time.

This may include errors related to pricing, product descriptions, product availability, shipping information, policies, or promotions.

11. Product Images, Colors, and Sizing

We make reasonable efforts to display product images and colors accurately. However, actual colors may vary depending on lighting, photography, screen settings, and device display.

Sizing information is provided to help customers choose the best available size. Customers are responsible for reviewing product descriptions, size charts, and fit information before purchasing.

For sizing or fit questions, please contact us before placing an order:

support@lisboncourttailoring.com

12. Tailoring, Alteration, Cleaning, and Local Services

Lisbon Court Tailoring & Clean may provide local tailoring, alteration, repair, and garment cleaning services.

Service availability, pricing, turnaround time, and eligibility may vary depending on the garment, material, condition, complexity, and customer request.

Completed services are generally non-refundable once the service has been performed.

If you have a concern about a service, please contact us so we can review the issue and provide reasonable support when appropriate.

13. User Content and Communications

If you send us messages, reviews, photos, feedback, questions, or other content, you agree that the information you provide is accurate and does not violate the rights of others.

You agree not to submit content that is unlawful, abusive, threatening, defamatory, misleading, harmful, obscene, fraudulent, or infringing.

We may use customer communications as needed to provide support, resolve issues, improve services, and maintain business records.

14. Intellectual Property

All website content, including text, product descriptions, images, graphics, logos, designs, page layouts, and other materials, is owned by or licensed to Lisbon Court Tailoring & Clean unless otherwise stated.

You may not copy, reproduce, distribute, modify, display, sell, or use our website content for commercial purposes without our written permission.

15. Third-Party Services and Links

Our website may use or link to third-party services such as payment processors, shipping carriers, website hosting providers, analytics tools, or other service providers.

We are not responsible for third-party websites, services, policies, content, security, or practices.

Your use of third-party services may be subject to their own terms and privacy policies.

16. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, share, and protect personal information.

Please review our Privacy Policy before using our website or placing an order.

17. Limitation of Liability

To the fullest extent allowed by law, Lisbon Court Tailoring & Clean is not responsible for indirect, incidental, special, consequential, or punitive damages arising from your use of our website, products, services, shipping, or customer support.

Our responsibility for any claim related to a product or order is limited to the amount paid for the item or service involved in the claim, unless otherwise required by law.

Nothing in these Terms is intended to limit rights that cannot be limited under applicable consumer protection laws.

18. No Guarantee of Website Availability

We try to keep our website available and functioning properly. However, we do not guarantee that the website will always be uninterrupted, secure, error-free, or available.

We may update, suspend, restrict, or discontinue any part of the website at any time.

19. Indemnification

You agree to hold Lisbon Court Tailoring & Clean harmless from claims, damages, losses, liabilities, costs, or expenses arising from your misuse of the website, violation of these Terms, violation of law, or violation of another person’s rights.

20. Governing Law

These Terms of Service are governed by the laws of the State of Wisconsin, United States, without regard to conflict of law principles.

Any disputes related to these Terms, our website, products, or services will be handled in accordance with applicable laws and consumer rights.

21. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes in our website, products, services, business practices, or legal requirements.

When we update these Terms, we will revise the Effective Date at the top of this page.

Your continued use of our website after changes are posted means you accept the updated Terms.

22. Contact Us

For questions about these Terms of Service, our website, products, services, orders, shipping, returns, or customer support, please contact us: