Privacy Policy

This Privacy Policy explains how Lisbon Court Tailoring & Clean collects, uses, shares, and protects personal information when you visit or make a purchase from our website: https://lisboncourttailoring.com/.

By using our website, placing an order, contacting us, or using our services, you agree to the practices described in this Privacy Policy.

1. Business Information

Lisbon Court Tailoring & Clean
9320 W Lisbon Ave UNIT 2, Milwaukee, WI 53222, United States

Email: support@lisboncourttailoring.com
Phone: (+1) 414-463-4520

2. Information We Collect

We may collect personal information that you provide directly to us when you use our website, place an order, contact us, or request customer support.

This may include:

Full name
Email address
Phone number
Billing address
Shipping address
Order details
Payment-related information
Account login information, if account registration is available
Messages submitted through our contact forms or email
Return, refund, exchange, or customer service information

We may also collect limited technical information automatically when you visit our website, such as:

IP address
Browser type
Device type
Pages visited
Date and time of visit
Referring website or source
Cookie and similar tracking information

3. Payment Information

Payments made through our website may be processed by third-party payment providers, such as credit card processors, PayPal, Stripe, or other available checkout providers.

We do not intentionally store full credit card numbers on our website servers.

Payment providers may collect and process payment information according to their own privacy policies and security practices.

4. How We Use Your Information

We use personal information to operate our website, fulfill orders, provide services, and support customers.

We may use your information to:

Process and fulfill online orders
Confirm payment and order details
Ship products to the correct address
Provide tracking and order updates
Respond to customer service requests
Process returns, refunds, exchanges, and cancellations
Communicate about sizing, product questions, tailoring, garment cleaning, or service inquiries
Improve our website, products, services, and customer experience
Detect and prevent fraud, unauthorized transactions, abuse, or security issues
Comply with legal, tax, accounting, or regulatory obligations
Enforce our website policies and terms

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies to help the website function properly and improve the shopping experience.

Cookies may be used to:

Keep items in your shopping cart
Remember website preferences
Support checkout and order processing
Help secure website sessions
Understand website traffic and performance
Improve website functionality and customer experience

You may disable cookies through your browser settings. However, some parts of the website, including cart and checkout features, may not work properly if cookies are disabled.

6. WooCommerce and Website Functionality

Our website may use WordPress, WooCommerce, or similar ecommerce tools to display products, manage carts, process checkout details, and support order management.

When you place an order, our website may collect and store information needed to process and fulfill that order, including your name, email, phone number, billing address, shipping address, items purchased, and order history.

This information is used only as needed to provide ecommerce services, customer support, and business recordkeeping.

7. Contact Forms and Email Communication

When you contact us through our website, email, or customer service channels, we may collect the information you provide, including your name, email address, phone number, order number, message, and any files or photos you send.

We use this information to respond to your request, provide support, and keep records of customer service communications.

8. Marketing Communications

If you choose to subscribe to marketing emails or promotional communications, we may use your email address to send updates about products, services, offers, or store news.

You may unsubscribe from marketing emails at any time by using the unsubscribe link in the email or by contacting us at:

support@lisboncourttailoring.com

We do not require customers to subscribe to marketing emails in order to make a purchase.

9. How We Share Information

We do not sell personal information.

We may share personal information only when necessary to operate our business, provide services, fulfill orders, or comply with legal requirements.

We may share information with:

Payment processors
Shipping carriers
Website hosting providers
Ecommerce platform providers
Email and customer support providers
Fraud prevention or security service providers
Tax, accounting, legal, or compliance service providers
Government authorities, if required by law

These service providers may only use the information as needed to perform services on our behalf or as required by law.

10. Shipping and Fulfillment

To ship your order, we may share necessary shipping information with carriers or fulfillment-related service providers.

This may include your name, shipping address, phone number, email address, order details, package information, and tracking information.

11. Data Security

We take reasonable steps to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, internet transmission, payment system, or electronic storage method is completely secure. We cannot guarantee absolute security.

Customers should also take care to protect their account login information and avoid sending sensitive payment details by email.

12. Data Retention

We keep personal information only as long as reasonably necessary for the purposes described in this Privacy Policy.

This may include keeping order records, transaction records, customer support records, return and refund records, tax records, and legal compliance records.

When personal information is no longer needed, we may delete, anonymize, or securely store it according to business and legal requirements.

13. Your Privacy Choices

Depending on your location and applicable law, you may have the right to request access to, correction of, or deletion of certain personal information.

You may contact us to request help with your personal information at:

support@lisboncourttailoring.com

We may need to verify your identity before completing certain requests.

14. Children’s Privacy

Our website is not intended for children under the age of 13.

We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information through our website, please contact us so we can review and delete the information when appropriate.

15. Third-Party Links

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, content, security, or policies of third-party websites. Customers should review the privacy policies of any third-party websites they visit.

16. Do Not Track Signals

Some browsers may send “Do Not Track” signals. Our website may not respond to all Do Not Track signals due to differences in browser technology and website functionality.

You can manage cookies and tracking preferences through your browser settings.

17. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, services, legal requirements, or business practices.

When we update this Privacy Policy, we will revise the Effective Date at the top of this page.

Your continued use of our website after changes are posted means you accept the updated Privacy Policy.

18. Contact Us

For questions about this Privacy Policy or how your personal information is handled, please contact us: